{"version":"1.0","provider_name":"human-centered strategy consulting | we love customer centricity","provider_url":"https:\/\/savvy.company\/de","author_name":"SavvyCompany","author_url":"https:\/\/savvy.company\/de\/author\/savvycompany\/","title":"Customer Experience Studie - Internetanbieter 2021 - human-centered strategy consulting | we love customer centricity","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"ICyRGDGUfH\"><a href=\"https:\/\/savvy.company\/de\/project_list\/cx-studie-2021\/\">Customer Experience Studie &#8211; Internetanbieter 2021<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/savvy.company\/de\/project_list\/cx-studie-2021\/embed\/#?secret=ICyRGDGUfH\" width=\"600\" height=\"338\" title=\"&#8222;Customer Experience Studie &#8211; Internetanbieter 2021&#8220; &#8211; human-centered strategy consulting | we love customer centricity\" data-secret=\"ICyRGDGUfH\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/*! This file is auto-generated *\/\n!function(c,d){\"use strict\";var e=!1,o=!1;if(d.querySelector)if(c.addEventListener)e=!0;if(c.wp=c.wp||{},c.wp.receiveEmbedMessage);else if(c.wp.receiveEmbedMessage=function(e){var t=e.data;if(!t);else if(!(t.secret||t.message||t.value));else if(\/[^a-zA-Z0-9]\/.test(t.secret));else{for(var r,s,a,i=d.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),n=d.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),o=new RegExp(\"^https?:$\",\"i\"),l=0;l<n.length;l++)n[l].style.display=\"none\";for(l=0;l<i.length;l++)if(r=i[l],e.source!==r.contentWindow);else{if(r.removeAttribute(\"style\"),\"height\"===t.message){if(1e3<(s=parseInt(t.value,10)))s=1e3;else if(~~s<200)s=200;r.height=s}if(\"link\"===t.message)if(s=d.createElement(\"a\"),a=d.createElement(\"a\"),s.href=r.getAttribute(\"src\"),a.href=t.value,!o.test(a.protocol));else if(a.host===s.host)if(d.activeElement===r)c.top.location.href=t.value}}},e)c.addEventListener(\"message\",c.wp.receiveEmbedMessage,!1),d.addEventListener(\"DOMContentLoaded\",t,!1),c.addEventListener(\"load\",t,!1);function t(){if(o);else{o=!0;for(var e,t,r,s=-1!==navigator.appVersion.indexOf(\"MSIE 10\"),a=!!navigator.userAgent.match(\/Trident.*rv:11\\.\/),i=d.querySelectorAll(\"iframe.wp-embedded-content\"),n=0;n<i.length;n++){if(!(r=(t=i[n]).getAttribute(\"data-secret\")))r=Math.random().toString(36).substr(2,10),t.src+=\"#?secret=\"+r,t.setAttribute(\"data-secret\",r);if(s||a)(e=t.cloneNode(!0)).removeAttribute(\"security\"),t.parentNode.replaceChild(e,t);t.contentWindow.postMessage({message:\"ready\",secret:r},\"*\")}}}}(window,document);\n<\/script>","thumbnail_url":"https:\/\/savvy.company\/wp-content\/uploads\/2021\/09\/beitragsbild.png","thumbnail_width":1600,"thumbnail_height":1600,"description":"In der heutigen Zeit ist es f\u00fcr Unternehmen immer wichtiger, sich \u00fcber die Customer Experience zu differenzieren. Dies trifft besonders auf den Markt der Anbieter f\u00fcr Internetfestnetzanschl\u00fcsse zu, bei dem sich f\u00fcr die Anbieter oft nur wenige M\u00f6glichkeiten bei der Produktdifferenzierung ergeben. Gleichzeitig haben sich durch die au\u00dfergew\u00f6hnliche Lage im letzten Jahr die Nutzungsmuster der &hellip;"}